29Feb, 2024 Are You the Smartest Person... If you answered, “Yes,” you’re likely to be delusional (because you really aren’t) or very foolish (because you are). Neither one of those are admirable traits in leaders. If you’re...
29Jan, 2024 Deadlines and Kindness Last week was a crazy week for us. One of the Baldrige-based quality award programs many of our clients participate in had its deadline for submitting applications for the 2024...
28Dec, 2023 Are You an Effective Influencer? Are you trying to bring about transformational change in your organization? That’s a big effort with several challenges to having it be successful. As a leader, what can you do...
6Dec, 2023 Two Special Offers and a... First Time Quality Award Applicant’s Special Offer Are you preparing an application for a quality award program? How would you like a complimentary review of Item 1.1 by the coaches...
6Dec, 2023 The Perfect Gift I think that I’ve discovered the perfect gift for many of our clients, and it comes in the perfect size for every one of them. Even if you have it...
1Nov, 2023 Inspirational Leadership Are You an Inspirational Leader? The theme of the recent Baldrige Fall Conference in Milwaukee was “Inspire.” Every speaker, panelist, and keynote speaker seemed to touch on the theme but...
29Sep, 2023 The Power of Benchmarking and... Has your organization hit a “slump” of so-so performance? Not really a downturn but nothing to celebrate? How can you lift your organization up into a zone of high performance?...
22Aug, 2023 Long-Term Care and Performance Excellence Long-Term Care Staffing Near a Breaking Point Health care is fraught with challenges, especially since the pandemic culminated in the “quiet quit” and the "Great Resignation." Perhaps no other industry...
31Jul, 2023 The Extra Mile Have you ever run a 5K, a 10K, a half marathon, or even a marathon? Would you consider stopping one mile before the finish line? Why not? Where’s the satisfaction...
28Jun, 2023 Risk Management When you hear the word, “risk,” what comes to mind? Tom Cruise dancing in his tighty whities in Risky Business? The latest discussion about bitcoin from any number of financial pundits? ...
