BaldrigeCoach works equally well within the diverse cultures of both the small and Fortune 500 enterprises to help improve performance, revenue, and profits. Clients range across a diverse number of industries and organizations, including manufacturing, service, education, healthcare, government, another not-for-profit. We also have expertise in working with family-owned businesses.
We have worked with over 250 organizations at various stages of the Performance Excellence journey. Some we helped get started, and some we coached through the entire journey from their start to being named an award recipient. Some, after receiving their State Quality Award, completed the Baldrige journey on their own. *Some, after receiving their State Quality Award, completed the Baldrige journey on their own. Others were very advanced and only needed help telling their process and results story and closing critical gaps.
Here is a partial list of our clients:
Baldrige Award Recipients
- Howard Community College (2019)
- Mary Greeley Medical Center (2019)
- Tri-County Tech (2018)
- Stellar Solutions (2017)
- Kindred- Mountain Valley Nursing and Rehabilitation (2016)
- Charter School of San Diego (2015)*
- Price Waterhouse Coopers Public Sector Practice (2014)
- Lockheed Missiles and Fire Control (2012)
- The Studer Group (2010)
- U.S. Army Armament Research, Dev. and Eng. Center (ARDEC) (2007)
- Premier, Inc. (2006)
- MESA Products, Inc. (2006)*
- DynMcDermott Petroleum Operations Company (2005)
- Jenks Public School District (2005)
- Park Place Lexus (2005)
- Texas Nameplate (2004)
- Bama Companies (2004)
- Stoner Solutions (2003)
- Branch Smith (2002)
- Karlee (2000)
- Texas Nameplate (1996)
- AT&T Transmission Systems (1992)
- Marlow (1991)
AHCA/NCAL Gold Quality Award Recipients
- Edgemoor 2017
- Inova Loudoun Nursing and Rehabilitation Center (ILNRC) 2017
- Maine Veterans Home-Scarborough 2016
- Altercare Post Acute Rehabilitation Center, Inc. 2016
- Effingham County Care Center 2015
- Opis Highlands Lake Center 2015
- Stonebrook 2014
- Golden Living Center Saint James 2014
- Altercare of Louisville 2014
- South Davis Community Hospital 2014
- (unnamed) 2014
- Golden Living Center Tarboro 2013
- Golden Living Center-Continental Manor 2012
- Kindred Mountain Valley 2011
2018 AHCA/NCAL Gold Quality Award Recipients
- Holly Heights Nursing Center 2018
- Maine Veterans Home – Machias 2018
2018 AHCA/NCAL Silver Quality Award Recipients
- Ascension Oaks Nursing and Rehabilitation Center
- Cherry Creek Nursing Center
- Cross Timbers Rehabilitation and Healthcare Center
- Gonzales Healthcare Center
- Jefferson Manor
- Landmark Nursing and Rehabilitation Center
- Magnolia Manor
- Maison Jardin
- Many Healthcare and Rehabilitation Center
- Naomi Heights and Nursing and Rehab Center
- Querencia at Barton Creek
- Ridgecrest Healthcare and Rehabilitation Center
- Terrell Healthcare Center
- The Plaza at Mirador
- The Stayton at Museum Way
- Village Creek Rehabilitation and Nursing Center
2018 AHCA/NCAL Bronze Quality Award Recipients
- Affinity Nursing and Rehab Center
- Belle Teche Nursing and Rehabilitation Center
- Carrington of Baton Rouge
- Carrington Place of Springhill
- Colonial Care Retirement Center
- Magnolia Manor of Columbus West
- Nottingham Reginal Rehabilitation Center
- Piedmont Health Care Center
- Plaza at Edgemoor
- The Barrington of Carmel
- The William Brennan Jewish Home
- Unity Nursing and Rehab Center
- Golden Age Healthcare (Plantation Mgt.)
- St. Joseph of Harahan
2017 AHCA/NCAL Silver Quality Award Recipients
- Ashton Creek Health and Rehab
- Autumn Leaves Nursing & Rehabilitation Center, LLC
- Belle Oakes Assisted Living Center
- Brookside Inn
- Forest Haven Nursing & Rehabilitation Center LLC.
- Garden Park Nursing and Rehabilitation
- Hilltop Nursing & Rehabilitation Center
- Homeview Center of Franklin
- Magnolia Manor of Marion County
- Plantation Manor Nursing and Rehabilitation Center
2016 AHCA/NCAL Silver Quality Award Recipients
- Kindred Assisted Living Village Crossings
- Kindred Nursing and Rehabilitation Valley View
- Maine Veterans’ Homes-Caribou
- Medicalodges Coffeyville
- Medicalodges Columbus
- Zachary Manor
2015 AHCA/NCAL Silver Quality Award Recipients
- E.A. Hawse Nursing and Rehabilitation Center
- Kindred Nursing and Healthcare Victorian
- Kindred Nursing and Rehabilitation – Maple
- Kindred Nursing and Rehabilitation Laurel Lake
- Kindred Transitional Care and Rehabilitation-Nansemond Pointe
- Maine Veterans’ Homes Augusta
- Maine Veterans’ Homes Bangor
- Sharon Lane Health Services
2014 AHCA/NCAL Silver Quality Award Recipients
- Avamere at Hillsboro
- Avamere at Sandy
- Avamere Rehabilitation of Coos Bay
- Bridgeview Center
- Coquina Center
- Kindred Nursing and Rehabilitation — Golden Gate
- Maine Veterans’ Home — Scarborough
- Nazareth Home
- North Point Skilled Nursing
- The William Breman Jewish Home
2013 AHCA/NCAL Silver Quality Award Recipients
- Avamere at Bethany – Avamere Health Services
- Avamere at Rehabilitation of Hillsboro – Avamere Health Services
- Avamere at Sherwood – Avamere Health Services
- Edgewood Manor Nursing Center – Covenant Care
- Heritage Healthcare of Fort Oglethorpe – UHS Pruitt
- Highlands Lake Center – Opis Management Resources
- Laurel Park – UHS – Pruitt Corporation
- Masonic Home of Shelbyville – Masonic Homes of Kentucky, Inc.
- Ruleme Center – Opis Management Resources
- The Pearl of Kruse Way – Avamere Health Services
- The Manor, Inc.
- Tierra Pines Center, LLC – Opis Management Resources
- Turlock Nursing & Rehabilitation Center – Covenant Care
- UniHealth Post Acute Care-Old Capital – UHS Pruitt
- Villa Springfield Health and Rehabilitation Center – Covenant Care
2017 AHCA/NCAL Bronze Quality Award Recipients
- Appling Nursing and Rehabilitation Pavilion
- Bethel Pointe Health & Rehab
- Magnolia Manor of St. Mary’s
- Magnolia Manor of St. Simons Assisted Living
- Querencia at Barton Creek
- The Buckingham
- The Plaza at Mirador
- The Stayton at Museum Way
2016 AHCA/NCAL Bronze Quality Award Recipients
- A.G. Rhodes of Cobb
- Ascension Oaks Nursing and Rehabilitation Center
- Ashton Creek Health & Rehabilitation Center
- Autumn Leaves Nursing and Rehabilitation Center
- Forest Haven Nursing and Rehabilitation Center
- Garden Park Nursing and Rehabilitation Center
- Harmony House Nursing and Rehabilitation Center
- Hilltop Nursing and Rehabilitation Center
- Landmark Nursing and Rehabilitation Center
- Magnolia Manor Nursing and Rehabilitation Center
- Naomi Heights Nursing and Rehabilitation Center
- Ossian Health & Rehabilitation Center
- Plantation Manor Nursing and Rehabilitation Center
- Wesleyan Health & Rehab
2015 AHCA/NCAL Bronze Quality Award Recipients
- Jessup Health and Rehab
- Magnoial Manor of St. Simons Island Nursing and Rehab Center
- Magnolia Manor Retirement Center
- Magnolia Manor Methodist Nursing Center
2014 Bronze AHCA/NCAL Quality Award Recipients
- Heritage Health Care
- Lynn Care Center
- Magnolia Manor of Columbus West Facility
- Moran Manor Skilled Nursing by Americare
- Osage Nursing Center
- Taylor County Health and Rehabilitation
- Wheatland Nursing Center
2013 Bronze AHCA/NCAL Quality Award Recipients
- Country Court – Levering Management
- Marion Manor – Levering Management
- Morrow Manor – Levering Management
- Numerous GHCA Bronze Workshop Attendees
State/Regional Award Recipients
- Stellar Solutions–2016 California Award for Performance Excellence (CAPE)
- Methodist Health System — Dallas, TX — 2014 Texas
- Citizens Engergy Group 2013 Platinum The Partnership For Excellence
- 2015 Texas Award for Performance Excellence
- Citizens Engergy Group 2012 Platinum The Partnership For Excellence
- St. Luke’s Hospital 2010 Gold Iowa
- Facilities Planning and Management Iowa State University Gold 2009 Iowa
- Caris Healthcare 2008 Gold Tennessee
- Tahoe Forest Health System 2006 California
- Mesa Products, 2006 Oklahoma
- Charter School San Diego 2006 California
- Sanden International 2006 Texas
- Peppermill 2005 Nevada
- Big Hill Strategic Petroleum Reserve 2005 Texas
- Dri-Eaz 2003 Washington
- John Deere Financial 2004 Iowa
- Iowa State University Silver 2004 Iowa
- Park Place Lexus 2003 Texas
- Karlee 1999 Texas
- John Deere Lawn and Garden 1999 Wisconsin
- Branch Smith 1999 Texas
- John Deere 1997 Texas
- John Deere 1997 Missouri
- John Deere 1997 Minnesota
- M&S Systems 1996 Texas
- Texas Nameplate 1996 Texas
Performance Consulting Clients
- ACS
- AGA Advertising Agency
- ARDEC
- Bank of Oklahoma
- Boy Scouts of America
- Caris Healthcare
- CEOSH
- Caris Healthcare
- CEOSH
- Charles River Laboratories
- Chilicothe VA
- Home Life
- Housing Authority of the City of El Paso
- J. C. Penney Company, Inc.
- Jenks Public School System
- Klassen Corporation
- Lockheed Martin
- Lucent Technologies
- Master Halco
- Mesa Products
- Methodist Health System 2014 Dallas, Texas
- Metl-Span
- Metalwest
- NIMH
- Oklahoma Department of Commerce
- Peppermill Casino
- Portland, Oregon VA
- Premier, Inc.
- Presbyterian Hospital of Plano
- ReSource Floor Solutions
- ReSource Floor Solutions
- Shoppa’s Material Handling
- Studer Group
- Tahoe Forest Health System
- Texas Workforce Commission
- U. S. Department of Labor
- U. T. Medical Branch
- Woodhaven Homes
Robert W. Carey Program
- Portland, Oregon VA Health System 2012 Performance Excellence Award