Organizational Learning | Values, Concepts

2Sep, 2021

Dealing With Flux in the...

Change, fluctuation, inconstancy, and oscillation! Could any others be more descriptive of our lives since the advent of COVID-19? April Rinne was interviewed about her new book, Flux: 8 Superpowers for Thriving in Constant Change. https://www.mckinsey.com/featured-insights/mckinsey-on-books/author-talks-april-rinne-on-finding-calm-and-meaning-in-a-world-of-flux As...

30Jul, 2021

Pursuing Excellence Is an Individual...

Have you been watching any of the Olympics lately? We aren’t glued to the television, but we tune in several times a day to see what’s being featured, and we...

29Jun, 2021

Leadership Beyond the Time of...

How have extraordinary leaders adapted their leadership styles due to COVID- 19? How will these adaptations be useful as they move forward? Last week, I had the privilege of interviewing...

4Jun, 2021

Excellence Now: Extreme Humanism in...

What do you need to do as a leader as we continue to grapple with COVID-19? I’ve been a fan of Tom Peters since I cut my teeth on Total...

26Apr, 2021

Resilience in the Time of...

How has your organization’s resilience been tested by COVID-19? In the most recent revision to the Baldrige Excellence Framework (2021 – 2022), the notion of “resilience” was added to the...

26Mar, 2021

Follow Through in the Time...

During the recent American College of Healthcare Executives (ACHE) Congress, Dr. Atul Gawande said in an interview that a significant problem with health care is that it’s been, “All breakthrough...

26Feb, 2021

Assumptions in the Time of...

What do you misunderstand when you assume? Do you find yourself making more assumptions about others’ behaviors in this stressful time? Do you miss being in-person when you could check...

8Feb, 2021

Social Determinants of Health in...

If there is one good thing to come from this pandemic, it might just be that it has ripped the blinders from so many people’s eyes about the grave disparities...

22Dec, 2020

The 2021 – 2022 Baldrige...

The Baldrige Criteria Are Coming! The Baldrige Criteria Are Coming! (Actually, they're here!) Some people get excited about the holidays at the end of the year, but I’m a little different....

20Dec, 2020

Technology in the Time of...

COVID-19 has smashed long-standing barriers and accelerated the adoption of technology. Technology has been a part of healthcare for quite a long time, with an increasing presence following the implementation...