Organizational Learning | Values, Concepts

20Dec, 2020

Technology in the Time of...

COVID-19 has smashed long-standing barriers and accelerated the adoption of technology. Technology has been a part of healthcare for quite a long time, with an increasing presence following the implementation...

22Dec, 2020

The 2021 – 2022 Baldrige...

The Baldrige Criteria Are Coming! The Baldrige Criteria Are Coming! (Actually, they're here!) Some people get excited about the holidays at the end of the year, but I’m a little different....

30Oct, 2020

Caring for Your Employees in...

Expressing genuine care and concern for your employees has always been important but with COVID-19 it is critical. Research conducted by Gallup® and others have shown that these factors contribute...

28Sep, 2020

Knowledge Management in a Time...

“We need to re-invent the water cooler.” That’s a quote I heard on a recent webinar regarding the challenges of knowledge management in this time when so many of us...

20Sep, 2020

Best Practices from Baldrige Award...

https://register.gotowebinar.com/register/6892071344793051404 ____________________________________________________________________________________________ https://baldrige.ticketbud.com/2020-baldrige-fall-conference?_ga=2.183945902.946418044.1591382396-1027633189.1590525017 EXCELLENCE ON TAP: BALDRIGE FALL CONFERENCE TO FOCUS ON RESLIENCE, AGILITY, INNOVATION These unprecedented times have called for agility and resilience in response to the huge shifts in...

25Aug, 2020

Gratitude in a Time of...

Really? Gratitude in the time of COVID-19? These are such strange, uncertain times for all of us. For essential workers and health care providers, they are oftentimes of high anxiety...

31Jul, 2020

Innovation in the Time of...

Isn’t this a crazy notion in a time where many of us are just focusing on survival? How can we even contemplate being innovative and encouraging our workforce to be...

1Jul, 2020

What Lessons Will We Take...

I heard a great observation on a weekly IHI COVID-19 webinar last Friday. One of the physician presenters remarked, “In times of trouble, people rally together to take care of...

5Jun, 2020

Culture in the Time of...

What's Your Organization's Culture? What role does an organization’s culture play in response to a pandemic? We hadn’t even considered that until we had a conversation with one of our...

12May, 2020

Information to Combat COVID-19

If you work in a skilled nursing home or assisted living facility, we urge you to sign up for the free daily, 20-minute “virtual” National Nursing Home Huddle offered by...