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20Dec, 2020
Technology in the Time of...

COVID-19 has smashed long-standing barriers and accelerated the adoption of technology. Technology has been a part of healthcare for quite a long time, with an increasing presence following the implementation...

26Mar, 2021
Follow Through in the Time...

During the recent American College of Healthcare Executives (ACHE) Congress, Dr. Atul Gawande said in an interview that a significant problem with health care is that it’s been, “All breakthrough...

26Feb, 2021
Assumptions in the Time of...

What do you misunderstand when you assume? Do you find yourself making more assumptions about others’ behaviors in this stressful time? Do you miss being in-person when you could check...

8Feb, 2021
Social Determinants of Health in...

If there is one good thing to come from this pandemic, it might just be that it has ripped the blinders from so many people’s eyes about the grave disparities...

22Dec, 2020
The 2021 – 2022 Baldrige...

The Baldrige Criteria Are Coming! The Baldrige Criteria Are Coming! (Actually, they're here!) Some people get excited about the holidays at the end of the year, but I’m a little different....

30Oct, 2020
Caring for Your Employees in...

Expressing genuine care and concern for your employees has always been important but with COVID-19 it is critical.  Research conducted by Gallup® and others have shown that these factors contribute...

28Sep, 2020
Knowledge Management in a Time...

“We need to re-invent the water cooler.”  That’s a quote I heard on a recent webinar regarding the challenges of knowledge management in this time when so many of us...

20Sep, 2020
Best Practices from Baldrige Award...

https://register.gotowebinar.com/register/6892071344793051404 ____________________________________________________________________________________________ https://baldrige.ticketbud.com/2020-baldrige-fall-conference?_ga=2.183945902.946418044.1591382396-1027633189.1590525017 EXCELLENCE ON TAP: BALDRIGE FALL CONFERENCE TO FOCUS ON RESLIENCE, AGILITY, INNOVATION These unprecedented times have called for agility and resilience in response to the huge shifts in...

25Aug, 2020
Gratitude in a Time of...

Really? Gratitude in the time of  COVID-19? These are such strange, uncertain times for all of us.  For essential workers and health care providers, they are oftentimes of high anxiety...

31Jul, 2020
Innovation in the Time of...

Isn’t this a crazy notion in a time where many of us are just focusing on survival? How can we even contemplate being innovative and encouraging our workforce to be...

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