24Jul, 2024 Harvesting the Fruits of Failure Harvesting the Fruits of Failure I had a Chemistry professor at Purdue who used to say, “No experiment is ever a failure. It can always serve as a bad example!” ...
1Jul, 2024 Assumptions and Customer Satisfaction Have you ever gone to a frequently visited website only to discover that it’s been “improved?” Tasks that once took one click of a button and a few seconds of...