Organizational Learning | Values, Concepts | Excellence Blog

30Jun, 2022

Discipline in the Time of...

Were you a disciplined person prior to the pandemic? As an individual, did you regularly exercise, eat healthy, and keep on top of that regular car and home maintenance tasks? ...

31May, 2022

Improving the Baldrige Excellence Framework...

Did you know that the Baldrige Excellence Framework is routinely updated every two years? What impresses me is the intentional focus that the Baldrige Program for Performance Excellence (BPEP) has...

31Mar, 2022

Pursuing Excellence in the Time...

In an unprecedented situation, all three of the 2021 Baldrige Award recipients were repeat recipients: MidwayUSA, the second three-time recipient, and a pair of two-time recipients, Charter School of San...

8Mar, 2022

What I “Knew” that Wasn’t...

Are you driving your organization by looking in the rear-view mirror? Brian Dieter, CEO of Mary Greeley Medical Center (a Baldrige Award recipient in 2019), and I had an interesting...

29Nov, 2021

Having “Enough” in the Time...

At Thanksgiving, we are reminded to reflect on what makes us thankful. Some are thankful for family and friends, for their health, for their faith. Other things to be thankful...

3Nov, 2021

Intentional Culture in the Time...

When we wrote our book, Leading the Malcolm Baldrige Way, we never asked a question about culture during our interviews. However, when we reviewed our notes, we discovered that every senior...

29Sep, 2021

Societal Contributions in the Time...

Societal Contributions in the Time of COVID-19 and Other Disasters In 2021 alone, we’ve experienced power outages and freezing cold in vast parts of Texas, a 6.2-magnitude earthquake in...

2Sep, 2021

Dealing With Flux in the...

Change, fluctuation, inconstancy, and oscillation! Could any others be more descriptive of our lives since the advent of COVID-19? April Rinne was interviewed about her new book, Flux: 8 Superpowers for Thriving in Constant Change. https://www.mckinsey.com/featured-insights/mckinsey-on-books/author-talks-april-rinne-on-finding-calm-and-meaning-in-a-world-of-flux As...

30Jul, 2021

Pursuing Excellence Is an Individual...

Have you been watching any of the Olympics lately? We aren’t glued to the television, but we tune in several times a day to see what’s being featured, and we...

29Jun, 2021

Leadership Beyond the Time of...

How have extraordinary leaders adapted their leadership styles due to COVID- 19? How will these adaptations be useful as they move forward? Last week, I had the privilege of interviewing...